Information

Refund policy

Last updated 5 September 2026

Refunds

We accept product returns within 15 days of delivery of the product, and the amount will be refunded.

Return shipping cost should pay by buyer.

Please note the product colour may vary slightly from that displayed on the website, due to differences in computer colour resolutions.

How to request a refund

Email us at :info@nepalartsandcrafts.com with your order number and what you would like to return, and we will tell you where to send it.